Question 1

What do we test for?

Accepted Answer

Wings of Change provides evaluations that assess any potential area of concern. This includes but is not limited to: developmental disabilities, Autism Spectrum Disorders, ADHD, learning disabilities, anxiety, depression, obsessive compulsive disorder, and more.

We provide a medical diagnosis as well as an educational eligibility, so the report can be used to gain support in the school system, a referral for therapy, access to medical services, or support at home.

Question 2

What age of clients do you serve?

Accepted Answer

Wings of Change provides services for individuals aged 3-21 years of age.

Question 3

What is the Evaluation Process?

Accepted Answer

Evaluations are typically divided into three separate appointments:

Initial Consultation/Parent Intake – This meeting is usually an hour. Intake paperwork is sent to you prior to this first appointment. One of the forms you will complete is a developmental history form, which will be reviewed and discussed in this first meeting. In this meeting, Dr. Brown will get additional developmental and background information about your family/your child. You will have a chance to share your concerns and ask additional questions. Dr. Brown will also discuss what to expect on testing day and how to prepare yourself/your child.
Direct Testing – This appointment is when Dr. Brown will spend time with your child and conduct the evaluation. You will have an idea of what to expect and how long the testing will be at the end of your first intake appointment. The length of this appointment depends on your concerns, the age of the person being evaluated, and what information you are seeking. Direct testing may be broken up into 2 appointments depending on the schedule and needs of the individual.
Feedback/Results – The meeting is usually an hour. At this meeting, you will get a copy of the evaluation report. Payment for the full cost of the evaluation is required before your results are reviewed or receiving a copy of the evaluation report.

Question 4

Does Wings of Change accept insurance?

Accepted Answer

We are currently in-network providers for Aetna, Blue Cross Blue Shield, and United Healthcare. We are also able to provide superbills upon request to allow families to file for reimbursement of services provided. Please contact your insurance provider to determine what out-of-network benefits you might be eligible for. While Wings of Change can provide you with the necessary paperwork to submit for reimbursement to your insurance company, this does not guarantee that services will be covered. Please confirm all mental health benefits with your insurance company. Client is responsible for payment of fees at the time services are rendered.

Question 5

What forms of payment does Wings of Change accept?

Accepted Answer

Wings of Change accepts electronic fund payments (ACH), Venmo, and all major credit cards, as well as FSA and HSA cards. Payment processing fees are added to the cost of service (up to 2.75% for credit cards). Payments in exact cash are also accepted.

Question 6

How do I make an appointment?

Accepted Answer

You can call to schedule an appointment by phone or contact us via email at drbrown@wingsofchangepllc.com

There are limitations for the types of appointments that can be scheduled online due to attempts to maintain confidentiality and to account for individual needs. For example, testing sessions may be longer for some individuals while they are shorter and more frequent for others.

The first appointment will be an intake consultation. Wings of Change will assist families when scheduling testing sessions for evaluations.

Question 7

Is there a cancellation fee?

Accepted Answer

A cancellation fee will be applied to any appointments cancelled without 24 hour notice. Fees will be 50% of scheduled service.

Question 8

Are there instances where Wings of Change would be unable to see a client?

Accepted Answer

There are certain circumstances and ethical limitations that can make it inappropriate for Wings of Change to work with an individual and/or family. Wings of Change reserves the right to not treat individuals for these circumstances, however, reasons will be explained to families should the situation arise.

Question 9

Can I choose to get an evaluation through my child’s school?

Accepted Answer

Yes. Evaluations that can be offered through a public school are free. These evaluations are specifically used to determine if your child meets educational eligibility. This is different from a medical diagnosis. The process for an evaluation in the school includes a timeline of 45 school days (approximately 9 school weeks) from the time you sign consent to complete the evaluation. Schools then have 30 calendar days to meet for an ARD meeting, which is when you will review the results of the evaluation and determine if your child would benefit from accommodations and/or modifications in the school setting.

Question 10

What is the benefit of choosing a private evaluation instead of a school evaluation?

Accepted Answer

Private evaluations offer a more comprehensive evaluation, considering a child's performance across various contexts beyond just the school environment. This proves invaluable when seeking services beyond school, like therapy, interventions, or, in some instances, medication. It also aids in offering support within the home environment.

Dr. Brown is a Licensed Psychologist and a Licensed Specialist in School Psychology. This allows her to offer both the medical diagnosis and educational eligibility. With her experience working in school environments, she possesses a deep understanding of educational rights and can assist in navigating them for your child if necessary.

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